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Consumer complaints reach a record in 2013
30 Jan 2014 (0 view)  

Straits Times

 

The number of consumer complaints reached a record high last year, with 29.254 complaints received by the Consumers Association of Singapore, an increase of 13.7 per cent from 2012.

Topping the list of industries that received the most complaints was the motorcars industry with 3,302 complaints, a 46.4 per cent increase from the year before.

The electrical and electronics, beauty, handphones and furniture industries rounded up the top five spots.

In a press release, the consumer watchdog said the rise in the number of complaints "does not necessarily mean that business standards have fallen".

 



Consumer complaints reach a record in 2013
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Straits Times

 

The number of consumer complaints reached a record high last year, with 29.254 complaints received by the Consumers Association of Singapore, an increase of 13.7 per cent from 2012.

Topping the list of industries that received the most complaints was the motorcars industry with 3,302 complaints, a 46.4 per cent increase from the year before.

The electrical and electronics, beauty, handphones and furniture industries rounded up the top five spots.

In a press release, the consumer watchdog said the rise in the number of complaints "does not necessarily mean that business standards have fallen".